Shipping policy
Thank you for supporting Naturaleza. Every order is carefully packaged with love and attention to detail.
Processing Time
Please allow 2–5 business days for order processing before shipment. Because our products are handcrafted in small batches, processing times may vary during high-volume periods.
Shipping Time
Once shipped, orders typically arrive within 3–7 business days depending on the shipping carrier and destination.
Tracking Information
Customers will receive tracking information via email once their order has shipped.
Incorrect Addresses
Please ensure your shipping address is entered correctly before placing your order. Naturaleza is not responsible for packages shipped to incorrectly entered addresses.
Lost or Delayed Packages
Naturaleza is not responsible for shipping carrier delays, lost packages, or delivery issues once an order has been transferred to the carrier.
For shipping questions, contact:
orders.naturaleza@gmail.com